Terms & Conditions
Overview
This website is operated by The Chocolate Lab. Throughout the site, the terms “we”, “us” and “our” refer to The Chocolate Lab. We offer this website — including all information, tools, and services available — to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here.
By visiting our site and/or making a purchase, you agree to engage with our “Service” and be bound by the following Terms of Service. These Terms apply to all users of the site, including (but not limited to) browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our site. If you do not agree to all of the terms, you may not access the website or use our services. Acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also fall under these Terms. The most up-to-date version can always be reviewed on this page. We reserve the right to update, modify, or replace any portion of these Terms by posting updates here. Your continued use of the website after such changes constitutes acceptance.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your province or state of residence, or that you are of legal age and have given us consent for any minor dependents to use this site.
You may not use our products for unlawful or unauthorized purposes, and you may not violate any applicable laws (including copyright laws) while using the Service.
Transmitting worms, viruses, or malicious code of any kind is strictly prohibited. Any breach of these Terms will result in immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding credit card data) may be transferred unencrypted across networks and adapted to technical requirements. Credit card data is always encrypted during transfer.
You agree not to reproduce, duplicate, sell, resell, or exploit any part of the Service without written permission from us.
Section 3 – Accuracy of Information
We do our best to keep the information on this site accurate, complete, and current. However, we are not responsible for inaccuracies. Content is provided for general information only and should not be the sole basis for decisions.
This site may contain historical information, which is not current and is provided for reference only. We reserve the right to update content at any time, but we are under no obligation to do so.
Section 4 – Modifications to Service and Prices
Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuance of the Service.
Section 5 – Products or Services
Certain products or services may only be available online and may have limited quantities. Returns or exchanges are subject to our [Refund Policy].
We strive to display our products as accurately as possible, though we cannot guarantee color accuracy on your monitor.
We may limit the sales of our products or services to specific people, regions, or jurisdictions at our discretion. We may also limit quantities. Descriptions and pricing are subject to change without notice, and we may discontinue any product at any time.
Section 6 – Billing and Account Information
We reserve the right to refuse or limit any order. Restrictions may include multiple orders using the same account, credit card, billing, or shipping address. If an order is changed or canceled, we may attempt to notify you using the email or phone number provided.
You agree to provide accurate, up-to-date purchase and account information. This includes promptly updating your email, payment details, and billing addresses so that we can complete your transactions.
Section 7 – Optional Tools
We may provide access to third-party tools. These are offered “as is” and “as available,” without warranties or endorsements. Use of such tools is entirely at your own risk.
Section 8 – Third-Party Links
Our site may include links to third-party websites or materials. We are not responsible for examining or evaluating these, nor do we accept liability for third-party content, services, or products. Any concerns or issues should be directed to the third party.
Section 9 – User Comments & Submissions
By submitting ideas, suggestions, or other materials (whether requested or not), you grant us the right to use, edit, copy, and distribute them without restriction. We are not obliged to (1) keep comments confidential, (2) pay compensation, or (3) respond to comments.
You agree that your submissions will not violate the rights of others, contain unlawful or offensive material, or include malware. You remain solely responsible for your comments and their accuracy.
Section 10 – Personal Information
Your submission of personal data is governed by our [Privacy Policy].
Section 11 – Errors and Omissions
Occasionally, there may be errors or omissions in product descriptions, pricing, promotions, or availability. We reserve the right to correct these at any time, even after an order has been placed.
Section 12 – Prohibited Uses
You are prohibited from using our site or its content for unlawful purposes, to infringe intellectual property, to harass or harm others, to upload malicious code, to collect personal information, or to interfere with security features. We may terminate your access if you violate these terms.
Section 13 – Disclaimer of Warranties & Limitation of Liability
We do not guarantee uninterrupted, timely, or error-free service. Services and products are provided “as is” without warranties of any kind.
The Chocolate Lab, including its employees, affiliates, or suppliers, will not be held liable for damages of any kind resulting from the use of our Service or products, to the fullest extent permitted by law.
Section 14 – Indemnification
You agree to indemnify and hold harmless The Chocolate Lab, its affiliates, partners, employees, and suppliers from any claims or demands arising from your breach of these Terms or your violation of any laws or rights of a third party.
Section 15 – Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
Section 16 – Termination
These Terms remain in effect until terminated by either you or us. You may terminate by ceasing to use our site. If you fail to comply with these Terms, we may terminate this agreement without notice, and you remain responsible for any amounts owed up to termination.
Section 17 – Entire Agreement
These Terms, along with any posted policies, constitute the full agreement between you and The Chocolate Lab, superseding all prior agreements.
Section 18 – Governing Law
These Terms and any separate agreements are governed by and interpreted under the laws of Alberta, Canada.
Section 19 – Changes to Terms
The most current version of these Terms is available on this page. We reserve the right to update or change them at any time. Continued use of our website constitutes acceptance of any changes.
📩 For questions about these Terms, please contact us at hello@chocolatelab.ca.